Accessibility Statement
Our commitment to digital accessibility for everyone
Last updated: January 15, 2025
Our Commitment to Accessibility
Defitex Innovative Solutions is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
We believe that everyone should have equal access to information and functionality on our website, regardless of their abilities or disabilities. This commitment extends to all aspects of our digital presence and services.
Accessibility Standards
Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible to people with disabilities.
WCAG 2.1 Principles
- Perceivable: Information and UI components must be presentable in ways users can perceive
- Operable: UI components and navigation must be operable by all users
- Understandable: Information and UI operation must be understandable
- Robust: Content must be robust enough for interpretation by assistive technologies
Compliance Standards
- Section 508 of the Rehabilitation Act (US)
- Americans with Disabilities Act (ADA) compliance
- European Accessibility Act (EAA)
- EN 301 549 European Standard
Accessibility Features
Visual Accessibility
- High contrast color schemes for better visibility
- Scalable text that can be enlarged up to 200% without loss of functionality
- Alternative text for all images and graphics
- Clear visual focus indicators for keyboard navigation
- Consistent and logical page layouts
- Color is not used as the sole means of conveying information
Auditory Accessibility
- Captions and transcripts for video content
- Visual indicators for audio alerts
- No auto-playing audio content
- Audio descriptions for video content where applicable
Motor Accessibility
- Full keyboard navigation support
- Sufficient time limits for interactive elements
- Large click targets (minimum 44x44 pixels)
- No content that requires precise mouse movements
- Pause, stop, or hide moving content
Cognitive Accessibility
- Clear and simple language
- Consistent navigation and layout
- Error identification and correction assistance
- Context-sensitive help and instructions
- Logical reading order and tab sequence
Assistive Technology Support
Our website is designed to work with various assistive technologies to ensure accessibility for all users.
Screen Readers
- JAWS (Job Access With Speech)
- NVDA (NonVisual Desktop Access)
- VoiceOver (macOS and iOS)
- TalkBack (Android)
- Dragon NaturallySpeaking
Navigation Tools
- Keyboard-only navigation
- Voice recognition software
- Switch navigation devices
- Eye-tracking systems
- Head pointer devices
Visual Aids
- Screen magnification software
- High contrast display settings
- Custom color schemes
- Text-to-speech software
Keyboard Navigation
Our website can be fully navigated using only a keyboard. Here are the key shortcuts and navigation methods:
Navigation Keys
- Tab: Move forward through interactive elements
- Shift + Tab: Move backward through interactive elements
- Enter: Activate buttons and links
- Space: Activate buttons and checkboxes
- Arrow keys: Navigate within menus and form controls
- Escape: Close dialogs and dropdown menus
Skip Links
- Skip to main content
- Skip to navigation menu
- Skip to footer
- Skip to search
Accessibility Testing
We regularly test our website for accessibility using both automated tools and manual testing methods.
Testing Methods
- Automated accessibility scanning tools
- Manual keyboard navigation testing
- Screen reader compatibility testing
- Color contrast analysis
- User testing with people with disabilities
- Regular accessibility audits
Testing Tools
- WAVE (Web Accessibility Evaluation Tool)
- axe accessibility checker
- Lighthouse accessibility audit
- Color Contrast Analyzers
- Keyboard navigation testing
Accessibility Feedback
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know.
How to Report Issues
- Email us at contact@defitex.us
- Call us at +1 305-575-1071
- Use our contact form with 'Accessibility' in the subject line
- Describe the specific issue and the page where you encountered it
- Include information about your assistive technology if applicable
Response Timeline
- We aim to respond to accessibility feedback within 2 business days
- Simple issues will be addressed within 5 business days
- Complex issues may take up to 15 business days to resolve
- We will provide regular updates on the progress of fixes
Ongoing Accessibility Efforts
Accessibility is an ongoing effort, and we are committed to continuous improvement.
Current Initiatives
- Regular accessibility training for our development team
- Integration of accessibility testing in our development process
- Collaboration with accessibility consultants and experts
- User research with people with disabilities
- Regular updates to meet evolving accessibility standards
Future Plans
- Implementation of additional accessibility features
- Enhanced mobile accessibility
- Improved voice navigation support
- Better integration with emerging assistive technologies
- Accessibility certification pursuit
Need Accessibility Assistance?
If you need help accessing our website or have accessibility feedback, we're here to help.
Email: contact@defitex.us | Phone: +1 305-575-1071